How we work
No discovery theatre. Four steps.
Custom software gets a bad reputation from projects that run for a year and land wrong. We work in small, visible increments against a fixed scope, and we tell you early if the honest answer is that you don't need us.
- 01
Show us the mess
30 minutes
You describe the process the way you'd describe it to a new hire. We ask blunt questions: who touches it, how often, what breaks, what it costs when it breaks. No requirements document required.
- 02
Scoped assessment
1 – 2 weeks
We map the current process, identify what should be automated versus left alone, and write a fixed scope with a fixed price. You get a document you could hand to any competent firm — including one that isn't us.
- 03
Build in visible increments
6 – 16 weeks typical
You see working software every week or two, not a status report. Your team uses it before it's finished, which is how we catch the assumptions that would otherwise become expensive.
- 04
Handover and support
Ongoing, your call
Documentation, training, and source code that belongs to you. Stay on a support agreement if you want us maintaining it, or take it in-house. Either answer is fine.
Typical project
$15k – $75k+
First build
6 – 16 weeks
Who owns the code
You do
Retainers required
None
Most first projects land between $15k and $75k+, but that range is context, not a quote — actual scope determines price, and you see the fixed number in writing before anyone commits.
We’re not the right fit for everything. If your problem is genuinely solved by a $40-per-seat product, we’ll name the product and send you on your way. Sometimes we’ll tell you not to hire us.
How we remove the buyer risk
- Free diagnostic. 30 minutes, no requirements document, no sales presentation.
- Fixed price before you commit. Scope and cost are written down before any contract.
- Working software early. You use it in increments, so bad assumptions surface cheaply.
- Stop after any phase. Stage one should stand on its own. You can exit before stage two or three.
The next step
Start with the assessment.
The fastest way to find out whether this is a $20k fix or a $200k mistake is to describe it to us.
One process · One 30-minute interview · Up to four development hours